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Cancellation & Refund Policy

Last Updated: March 15, 2025

At Omaveda, we aim to provide high-quality services and a seamless user experience. However, we understand that circumstances may arise where users may need to cancel a service or request a refund. This policy outlines our guidelines regarding cancellations and refunds.

1. Cancellation Policy

A. User-Initiated Cancellations

  • Users may request a cancellation of their service by submitting a written request via email at inquiries@omaveda.com or through our designated support channel.
  • Cancellation requests must include relevant details such as the service booked, user name, and contact details to process the request efficiently.
  • Cancellations will only be processed if the request is made before the service has been rendered.
  • Once a service has been availed, it is considered non-cancelable and non-refundable unless specified otherwise.

B. Omaveda-Initiated Cancellations

  • We reserve the right to cancel any service due to unforeseen circumstances, technical issues, or violations of our Terms of Service.
  • If a cancellation is initiated by Omaveda, affected users will be notified via their registered email.
  • In such cases, users may be eligible for a full or partial refund, depending on the nature of the cancellation.

2. Refund Policy

A. No Refund Policy

  • Due to the nature of digital and personalized services offered by Omaveda, all sales are final, and no refunds will be provided unless explicitly stated.
  • Users acknowledge that fees paid for services, consultations, or reports are non-refundable once the service has been delivered.

B. Exceptions for Refunds

Refunds may be issued only under exceptional circumstances, including but not limited to:

  • Service failure due to a technical error on our part.
  • Payment charged incorrectly due to a system error.
  • Service cancellation by Omaveda for reasons beyond the user's control.

Refund eligibility will be assessed on a case-by-case basis and at Omaveda's sole discretion.

C. Refund Processing

  • If a refund is approved, it will be processed within 7-14 business days from the approval date.
  • Refunds will be credited to the original payment method used during the transaction.
  • Users will receive an email confirmation once the refund has been processed.

3. Modifications to this Policy

Omaveda reserves the right to update or modify this Cancellation & Refund Policy at any time. Changes will be posted on this page, and continued use of our services will constitute acceptance of the updated policy.

4. Contact Us

For any cancellation or refund-related queries, please reach out to us at:

Email: inquiries@omaveda.com

Website: www.omaveda.com

By using our services, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.